Privacy Policy
Last updated: November 15, 2025
1. Introduction
AaoCab ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cab booking services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, phone number)
- Booking details (pickup/drop locations, date, time, passenger count)
- Special requirements (baby on board, patient on board, pet on board)
- Device information and usage data
3. How We Use Your Information
We use the information we collect to:
- Process and manage your cab bookings
- Communicate with you about your bookings
- Improve our services and customer experience
- Comply with legal obligations
- Send promotional communications (with your consent)
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely using industry-standard encryption protocols. We use localStorage for temporary booking data storage on your device.
5. Data Sharing
We may share your information with:
- Drivers assigned to your booking
- Service providers who assist in our operations
- Law enforcement when required by law
We do not sell your personal information to third parties.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Phone: +91 78903 02302
- WhatsApp: +91 78903 02302